Simple Ops Studio
Case Study

Turning Billing Chaos Into Forecastable Clarity

How a custom billing dashboard saved hours of manual work, improved accuracy, and gave teams real-time spend forecasting.

The Situation

Billing shouldn’t be this hard — but it was. Clients were billed using tiered, capped, or flat fees, all calculated differently. Each cycle felt like starting from scratch, and there was no good way to project future spend.

The Fix

I built a live Looker Studio dashboard, powered by BigQuery, that handles every billing model automatically. It pulls fresh data, calculates totals based on each client’s logic, and shows both actual and projected spend. No more spreadsheets, no more manual math.

Process

1

Mapped Every Billing Model

Gathered edge cases, rules, and constraints across clients to understand what needed automating.

2

Wrote Smart SQL Logic

Built dynamic queries in BigQuery to calculate fees correctly, no matter the model.

3

Designed a Clear Dashboard

Created an intuitive Looker Studio interface for actuals, trends, and forward-looking spend projections.

The Outcome

The billing process went from reactive and error-prone to fast, transparent, and future-facing.

  • Saved the team 10+ hours per month
  • Clients and team can self-serve billing data instantly
  • Built-in forecasting supports better planning for both sides